Development in general and customer expectations incentives for e-invoicing
Tomra started using Pagero’s services in 2013. ”Development in general, customer expectations and a need to update our daily routines, were the main reasons to start e-invoicing”, says Mrs. Anu Sillanpää, Country Manager at Tomra. ”However, the decisive factor was the insight that an increasing number of our clients wished to receive their invoices electronically.”
”Another reason to start e-invoicing had to do with the fact that we updated our ERP system”, says Mrs. Heli Tikkanen, Financial Manager at Tomra. ”Thus, the conditions for e-invoicing were already in place. All we needed was a connection to an operator and some minor modifications to set it up for use.”
Today, up to 60% of Tomra’s sales invoices are electronic. More than 60% of the domestic purchase invoices are in digital format and approximately half of the total amount, when taking into account the invoices within the group, which come in PDF format. Only 10% is pure paper invoices.