Before Atherton ventured into their partnership with Pagero, the majority of their AP process was processing and managing PDF invoices. The AP department was faced with the mundane task of handling all of their supplier invoices manually.
“Our AP system was manual and really outdated,” says Hacia Atherton, chief commercial officer and company secretary at Atherton. The old process involved printing PDFs only to then convert them back into PDFs after three or four people had handled them:
“We received a PDF, then one person would print it, make adjustments and put it into a pile. That pile would get moved to someone else who would manually enter everything into the ERP system, get a reference number off the documents, and create a new pile of documents. That pile went to yet another person to be put in alphabetical order, and at the end of the month that person would scan it all back into PDFs.”
“I thought, there has to be a better way!” Atherton says. “We have an average of around 800 supplier invoices per month, so it was all time-consuming and inefficient. That’s how we first came across Pagero and decided that it was time to get rid of PDFs altogether,” Atherton says.