TMS solutions for SMEs: Transportation management FAQs

April 12, 2022

Written by: Peter Ideström

Wondering if a transportation management system is right for your business? Here, our VP of Transportation Management answers some frequently asked questions and provides new insights on TMS solutions that show why they are no longer just for big, lucrative businesses.

TMS solutions for businesses of all sizes

Even if you know the basics and benefits of implementing a transportation management system (TMS), you may still question if it’s the right move for your business. Small and medium-sized businesses are often left out of the digital transformation when solutions are overly expensive or complex. And I understand—why complicate business if everything is running fine as is?

I do know from experience that SMEs miss out on a lot of beneficial technology due to the myth that digitalization is mainly for large, very lucrative multinationals. So, is a TMS right for your business?

Here, I’ll answer frequently asked questions about TMS solutions that I hope will demystify the topic and help you make this important decision.

TMS solutions: General FAQs

TMS solutions: Transportation management terms

The transportation solution landscape is a labyrinth of abbreviations and various applications. If it has been difficult to find what you’re looking for, you can perhaps find solace that you are not alone! Let me try to clear some of the fog around different solutions that are commonly confused or overlapping.

The value of data and building a resilient and cost-effective supply chain is done through digitalization and controlling your own sources for insights.


TMS solutions: Insourcing vs. outsourcing of spend audit and payment


Historically, many logistics operations have opted to outsource the freight audit and payment processes. A significant driver behind that has been reduced administrative burden and the allocation of in-house resources to more proactive tasks. However, more and more companies are now considering insourcing, and potential clients that earlier had too low of freight spend to motivate audit and payment services are now actively looking to set it up. So, what has changed? The short answer is digitalization, along with a few more factors that are contributing to this switch.

TMS solutions: Transportation management automation

A common desire with transport management application buyers is that they want to pay as they grow. There are many reasons for that, and they are usually soundly motivated by budget constraints, project scope constraints and differing ambitions within the organization. But fear can also play a large part.

These constraints often lead to compromises on system solutions that can come back and bite hard once the first project phase is completed. It is therefore important to consider some aspects that may extend beyond your immediate project horizon.

I’ll end with a few questions for you to consider when seeking out the best road to digital, automated transportation management.

Pagero TMS solutions

Pagero Transportation Management works on a Smart Business Network approach that mimics the concept of apps on a smartphone, but in a business-to-business context. This concept enables high capabilities with excellent value-over-price ratio that are not just limited to the transportation management aspect of your business.

This text was originally published 26 October 2021 and last updated 12 April 2022.


Ready to learn more?

Contact our experts to find out more about how your SME can benefit from a TMS.
Contact us

Stay in the loop with our newsletter

Explore more resources

See all of our in-depth blog posts, webinars and guides.
Go to Resource Centre

Get in touch

Interested in getting started or learning more? Leave your contact details here and we will reach out to you!