HUS uses consignment stocks in connection to their healthcare facilities to enable easy access to medical goods and supplies, as well as to minimise monetary risks and avoid surplus stock. Before Pagero, however, stock management efficiency was held back by a labor-intensive order-to-delivery process.
“The process was completely manual, thus time consuming,” says Martti Hirvensalo, project manager at HUS. “When a product is taken from the consignment stock, a notification must be sent the supplier so they can invoice us as well as replace the product to keep our inventory at an adequate level at all times. Making a usage notification for medical goods required entry of various data into the ERP system, including lot and serial numbers, along with many other complex steps,” he explains.
Hirvensalo describes even more added work that resulted from a lack of transparency and inventory data: “The first indicator of the goods consumed or used was the supplier invoice. It was only when the invoice arrived that we were able to find out what happened with those goods. Everyone in the industry knows how time consuming it is to manually track purchase order history, no matter how good the routines are. Furthermore, we did not have access to information about the product itself, but rather the purchase transaction.”